My Card Spend
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GDPR Compliance

UK GDPR CompliantICO Registered

Your data protection rights and how we comply with UK GDPR

Our Commitment to Data Protection

My Card Spend is fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.

Your Data Protection Rights

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data (right to be forgotten)

Right to Restrict Processing

Limit how we use your personal data

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing of your personal data

Legal Basis for Processing

Consent

We process your Open Banking data based on your explicit consent, which you can withdraw at any time.

Contract Performance

We process your personal data to provide our financial management services as outlined in our Terms and Conditions.

Legitimate Interest

We may process data for fraud prevention, service improvement, and customer support purposes.

Legal Obligation

We process data to comply with financial regulations, anti-money laundering requirements, and other legal obligations.

Data Retention
Account Information7 years after account closure
Transaction Data6 years for regulatory compliance
Marketing PreferencesUntil consent withdrawn
Technical Logs12 months
Exercise Your Rights

To exercise any of your data protection rights or if you have concerns about how we handle your data, please contact our Data Protection Officer:

Data Protection Officer
Email: dpo@mycardspend.co.uk
Address: 40 Bury Old Rd, Manchester M8 4DA, United Kingdom
Phone: +44 7549 879163

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Manage Your Consent

You can manage your consent preferences at any time through your account settings or by contacting us directly. This includes:

  • Open Banking data access consent
  • Marketing communications preferences
  • Analytics and performance cookies
  • Third-party data sharing permissions